Virtual Home Care Delivery Interim Guidance to Local Health Integration Networks and Approved Agencies Delivering Home care under the Home Care and Community Services Act, 1994

General Information Community Support Services Home Care Indigenous Health Mental Health & Addictions Primary Care
Bedded & Service Capacity


Virtual delivery of home care professional services listed under the Home Care and Community Services Act, 1994 has been implemented with the LHINS, Ontario Health and contracted providers. Please see document for in scope criteria.


Updated virtual visit service types are available in the document. Billing is retroactive to April 13. Virtual therapy must comply with PHIPA and Health Care Consent Act.

DISCLAIMER: This document has been reviewed by Ontario Health West staff. While staff has provided its summary and interpretation of key action items, every health service provider remains responsible for ensuring their own understanding of the document and actions items, next steps and/or accountabilities outlined in the document.

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