Update #3: Health System COVID-19 Pandemic Response

Community Support Services EMS Home Care Hospital Indigenous Health Long-Term Care Mental Health & Addictions Primary Care Public Health Retirement Home
Digital Health Human Resources Labs, Testing & Screening Modelling PPE


  • Updates on the OH – West efforts¬† in a number of key areas:
  • LTC – testing, surveillance, PPE, IPAC, and redeployment of staff
  • Indigenous Health – testing, PPE, engagement
  • Testing – expanded capability and turn around times
  • Supply Chain – distribution and conservation of PPE
  • Critical Care – response to drug shortage
  • Virtual Care – new service models and apps available¬†


  • Importance of continued application of public health measures as there is still significant threat to vulnerable populations

DISCLAIMER: This document has been reviewed by Ontario Health West staff. While staff has provided its summary and interpretation of key action items, every health service provider remains responsible for ensuring their own understanding of the document and actions items, next steps and/or accountabilities outlined in the document.

Past Versions

No Past Versions

March 12, 2020

This Directive replaces the Directive #1 issued on March 12, 2020. The Directive #1 issued on March 12, 2020 is revoked.