Guidance for Recovery of Home and Community Care Services

Community Support Services Home Care Hospital Primary Care
Digital Health Bedded & Service Capacity PPE Other


  • HCC Recovery post wave 1 of COVID must include a focus on: enhanced commitment to virtual care, engagement of community services and attention to cross-continuum capacity, leveraging cluster care and other innovative models of care delivery, supporting palliative care to enable people to die at home.


  • Planning tables must ensure adequate supply of PPE, engage HCC providers, align plan with recovery plans in other parts of the system, align with Patient Declaration of Values, and establish system level evaluation.

DISCLAIMER: This document has been reviewed by Ontario Health West staff. While staff has provided its summary and interpretation of key action items, every health service provider remains responsible for ensuring their own understanding of the document and actions items, next steps and/or accountabilities outlined in the document.

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