COVID-19 Plan for Home and Community Care

Community Support Services Home Care
Bedded & Service Capacity Other


This initiative is intended to support shift-based case delivery to limit the number of care settings that health staff are working in. Temporary sessional rates for staff filling positions in residential congregate care settings retroactive to April 17, 2020. Proposal to expand virtual outreach, friendly check ins and other interventions to support vulnerable populations and seniors.


For eligible Settings (Hospital, LTC, RH, Congregate) and Associated Billing and Wage Rates, please see memo. The emergency order removes any barriers to LHINs related to the legislation in arranging and funding care in other settings.


DISCLAIMER: This document has been reviewed by Ontario Health West staff. While staff has provided its summary and interpretation of key action items, every health service provider remains responsible for ensuring their own understanding of the document and actions items, next steps and/or accountabilities outlined in the document.

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