COVID-19 Guidance: Community-Based Mental Health and Addiction Service Providers in Residential Settings

Mental Health & Addictions
Bedded & Service Capacity Labs, Testing & Screening PPE


  • Guidance document for community-based Mental Health and Addictions service providers in residential settings for children, youth, and adults including: supportive housing, safe beds, residential withdrawal management, and residential treatment programs.
    MHA services have been identified as an essential service that can continue to operate during the COVID-19 pandemic.


  • MHA Organizations should continue to provide residential services, to the best of their ability, to existing and new residents; customize and prioritize support and care within the residential setting, as necessary.
  • Permit only residents, staff, and essential visitors who are feeling well and do not have COVID-19 symptoms to enter the residence.
  • Implement pandemic and/or business continuity plans (see document for recommended steps).

DISCLAIMER: This document has been reviewed by Ontario Health West staff. While staff has provided its summary and interpretation of key action items, every health service provider remains responsible for ensuring their own understanding of the document and actions items, next steps and/or accountabilities outlined in the document.

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